Privacy — Hang Out Beachbar / My Hang Out

Updated 8 September 2026. Hang Out Beachbar, Kaminda Sorobon 12, Kralendijk, Bonaire, is responsible for processing information in the My Hang Out app and our associated account, menu, booking, game and gift card pages. For questions, access, corrections or deletion, contact info@hangoutbeachbar.com.

What information do we use?

You can view public menus, events and information without an account. An account uses your name, email address, password protection or proof of sign-in from Google or Apple, and an account identifier. We process your phone number, birthday/year of birth and language preference when you provide them. Apple can provide a private relay email address. Biometric checks take place on your device; we do not receive your fingerprint or face scan.

For bookings, credit, points and rewards, we keep the necessary contact details, booking and purchase records, amounts, payment status, credit and any outstanding bill. For a gift card, we also use the sender’s and recipient’s names and email addresses, amount, delivery choice and your personal message. Only provide another person’s details when you may use them for that gift or booking.

Food allergies and dietary and taste preferences are optional. We use them to inform our staff and kitchen for your visit or booking. This is not a medical service. The Android app does not read Apple Health or Health Connect.

When you chat with Windy or send feedback, we process your text, replies, conversation language, a session identifier and any contact or booking information you choose to include. Conversations may reach our support inbox and are used to follow up on your request and improve our service. Please do not send information that is unnecessary for your request.

Our games store a selected fixed nickname, a random session identifier, rounds, gameplay, scores and any prizes. The leaderboard displays the nickname and score. We count use of features and clicks on features and promotions. We use technical session information and IP addresses or derived hashes for sign-in, connections and abuse prevention. The network IP can indicate that you are on the bar’s network; the Android app does not request GPS location for this.

Why do we use it?

We use this information to provide the features you request, manage and secure accounts, handle bookings and payments, deliver gifts and rewards, answer questions and measure our service and promotions. Language and optional preferences help adapt the display and service. A birthday you provide may be used for a birthday reward. The app is intended for users aged 13 and over; alcohol-related products remain subject to the applicable age restrictions.

Who receives information?

Our own systems and authorized staff process information for these purposes. We use providers including Cloudflare for hosting and data storage, and providers for email, bookings and payments. Fonts and some public images are loaded from their suppliers, which receive normal connection information.

Google or Apple processes your sign-in when you choose that method. Online card payments use Stripe’s secure payment page. We receive the information needed to identify and handle the payment; you enter your full card number and security code with the payment service.

When you choose to use a partner reward, open a partner link or select the offered email or WhatsApp button, that partner may receive your reward code and the information in that message. A gift recipient receives the gift details you asked us to deliver. If you choose to link accounts, the linked guest receives the information needed for the shared payment feature. Independently opened third-party services also have their own privacy policies.

Storage, security and your choices

We use sessions and local storage to keep you signed in, remember language choices and continue conversations, games or an interrupted gift card purchase. You can sign out and change optional profile information. Connections to our public online app services use HTTPS. Access should be limited to authorized people and services that need the information for their task.

Information is kept while needed for the relevant feature or its completion. Necessary booking and transaction records may remain longer for accounting, refunds, disputed payments, fraud prevention and required administration. Financial record-keeping does not justify retaining an entire allergy or preference profile.

For privacy questions or requests, email info@hangoutbeachbar.com. Include only what we need to identify your request. We may ask you to confirm that the account or information belongs to you.